These Terms and Conditions (“Terms”) govern your access to and use of all websites, mobile applications, online stores, portals, customer interfaces, account services, electronic enrollment tools, and related digital services provided by Ipar Health Sciences, Inc. and/or its applicable affiliates and local operating companies (collectively, “IPAR,” “we,” “us,” or “our”) (collectively, the “IPAR Services”). By accessing, browsing, viewing, downloading, registering for, purchasing through, enrolling through, clicking acceptance in connection with, or otherwise using any IPAR Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as amended from time to time.
If you do not agree to these Terms, do not access or use the IPAR Services.
IPAR encourages you to print or save a copy of these Terms and all incorporated policies for future reference.
1. Scope of These Terms
These Terms apply to all users of IPAR Services, including without limitation:
- visitors to IPAR websites;
- customers purchasing products through IPAR digital channels;
- users of IPAR mobile applications;
- users creating or maintaining digital accounts;
- Guests;
- Preferred Customers;
- Associates;
- Independent Business Associates (“IBAs”); and
- any person using IPAR Services in connection with any IPAR promotion, event, program, incentive, or transaction.
These Terms govern website and digital-service use generally. Certain transactions, roles, programs, and markets are also governed by additional documents, including as applicable IPAR Terms & Policies; IPAR Independent Business Associate Agreement; IPAR Compensation Plan Guide; IPAR Privacy Policy; IPAR Return, Refund & Cooling-Off Policy; IPAR Income Disclosure Statement; IPAR Advertising & Social Media Policy; IPAR Income & Lifestyle Claims Policy; IPAR Product Claims & Disclaimer Policy; and market-specific addenda, country terms, and supplemental program rules.
If there is any inconsistency between these Terms and a role-specific agreement or mandatory local law, the more specific or legally controlling document will govern to the extent of that inconsistency.
2. Eligibility and Legal Capacity
You may use IPAR Services only if you:
- are at least eighteen (18) years of age or the age of legal majority in your jurisdiction, whichever is greater;
- have the legal capacity to enter into binding agreements;
- are not prohibited by law from using the IPAR Services or purchasing the products or services offered through them; and
- comply with all applicable laws, rules, and regulations.
If you are using IPAR Services on behalf of a business entity, you represent and warrant that you have authority to bind that entity to these Terms.
IPAR may refuse access, suspend use, cancel transactions, or terminate accounts where eligibility is not met or cannot be verified.
3. Market Availability and Territorial Limits
IPAR Services may reference products, pricing, promotions, and programs that are not available in every country or region. Availability may vary by jurisdiction due to legal, regulatory, licensing, shipping, customs, tax, language, or operational reasons.
Individuals who access IPAR Services from outside the country or region for which a given service or page is intended do so on their own initiative and are responsible for compliance with local law.
No information on IPAR Services constitutes an offer where prohibited by law.
Products purchased through IPAR channels are intended for use and sale only through authorized channels and in authorized markets. Unauthorized export, import, resale, diversion, or marketplace listing may violate IPAR policies and applicable law.
4. Modifications to These Terms
IPAR reserves the right to revise, amend, update, or replace these Terms at any time, including to reflect:
- legal or regulatory developments;
- operational or technological changes;
- service modifications;
- market-specific requirements;
- fraud prevention or security needs; or
- business decisions.
Updated Terms become effective when posted or otherwise communicated, unless a later effective date is stated or mandatory law requires a different process.
Your continued use of IPAR Services after the effective date of revised Terms constitutes your acceptance of those revised Terms to the fullest extent permitted by law.
5. Account Registration and Security
Certain features of IPAR Services require you to create an account, maintain a profile, or authenticate your identity.
You agree to:
- provide true, accurate, current, and complete information;
- maintain and promptly update your account information;
- keep your username, password, and other credentials confidential;
- restrict access to your devices and account;
- notify IPAR promptly of any unauthorized use or suspected security breach; and
- accept responsibility for all activities occurring under your credentials unless prohibited by law.
IPAR may suspend, restrict, disable, or terminate accounts that:
- contain false, misleading, or incomplete information;
- violate these Terms or any IPAR policy;
- create legal, compliance, or security risk;
- remain inactive for an extended period, subject to applicable law; or
- are associated with fraud, abuse, chargebacks, or unlawful conduct.
IPAR is not liable for losses caused by your failure to maintain account security, except to the extent caused by IPAR’s breach of legal obligations.
6. Acceptable Use of IPAR Services
You may use the IPAR Services only for lawful purposes and in accordance with these Terms.
You may not, directly or indirectly:
- violate any applicable law, regulation, or third-party right;
- use the IPAR Services for fraudulent, misleading, defamatory, abusive, harassing, obscene, or unlawful purposes;
- interfere with or disrupt the operation, integrity, or security of the IPAR Services;
- attempt to gain unauthorized access to systems, networks, accounts, or data;
- upload or transmit viruses, malware, spyware, ransomware, harmful code, or malicious instructions;
- scrape, crawl, harvest, or data-mine content or user information without authorization;
- use bots, scripts, or automated tools to access, copy, or manipulate the IPAR Services;
- frame, mirror, or deep-link to the IPAR Services in a misleading manner;
- impersonate IPAR, another user, or any other person or entity;
- Use the IPAR Services to send spam or unauthorized commercial communications;
- collect personal data from other users except as expressly permitted by IPAR policies and applicable law; or
- Use the IPAR Services in a manner that damages IPAR’s reputation, systems, or goodwill.
IPAR may investigate suspected violations and cooperate with authorities where appropriate.
7. Intellectual Property Rights
All content, functionality, design elements, and materials made available through IPAR Services, including, without limitation:
- text, graphics, photographs, videos, and audio;
- trademarks, service marks, logos, product names, and slogans;
- software, code, interfaces, and digital tools;
- layouts, arrangements, compilations, and look-and-feel; and
- downloadable materials and training resources,
are owned by IPAR, its affiliates, licensors, or content providers and are protected by copyright, trademark, trade dress, trade secret, and other applicable intellectual property laws.
Except as expressly permitted by IPAR in writing, you may not:
- reproduce, copy, modify, adapt, distribute, publish, transmit, display, perform, license, sell, or otherwise exploit IPAR content;
- remove or alter proprietary notices;
- create derivative works;
- use IPAR intellectual property in a way that suggests sponsorship, affiliation, approval, or endorsement where none exists; or
- register or use domain names, usernames, handles, or branding that are identical or confusingly similar to IPAR’s marks.
Subject to these Terms, IPAR grants you a limited, revocable, non-exclusive, non-transferable license to access and use IPAR Services for personal shopping, account management, and other authorized, lawful purposes.
Any unauthorized use automatically terminates this license.
8. Product Information and Availability
IPAR strives to provide accurate and current information regarding products, pricing, product availability, policies, and services. However, IPAR does not warrant that product descriptions, photographs, nutritional information, ingredient listings, pricing, availability statements, or other content are complete, accurate, reliable, current, or error-free.
IPAR reserves the right, at any time and without prior notice where permitted by law, to:
- correct errors, inaccuracies, or omissions;
- update product information;
- revise descriptions or specifications;
- substitute packaging;
- change pricing;
- limit quantities;
- discontinue products or services; and
- Cancel orders impacted by errors or availability issues.
Product images are illustrative and may differ from actual packaging in your market.
9. No Medical, Therapeutic, or Professional Advice
Information presented through IPAR Services is for general informational and educational purposes only. It is not intended to provide, and should not be relied upon as:
- medical advice;
- diagnosis;
- treatment recommendations;
- therapeutic claims;
- pharmaceutical guidance;
- legal advice;
- tax advice; or
- financial advice.
Unless expressly stated as required and legally permitted in a specific market, IPAR products are not intended to diagnose, treat, cure, or prevent disease.
You should consult qualified professionals regarding health, legal, tax, or financial matters. Your use of any product or information remains subject to the applicable product labels, warnings, and IPAR policies.
10. Pricing, Promotions, and Taxes
Prices displayed on IPAR Services are shown in the currency designated for the applicable market and are subject to change without notice to the extent permitted by law.
Prices may not include:
- shipping and handling charges;
- import duties or customs charges;
- value-added tax, sales tax, GST, or similar taxes;
- service fees; or
- other charges disclosed at checkout.
Promotions, coupons, discounts, bundles, loyalty offers, subscription incentives, and market-specific pricing are subject to separate terms, availability, expiration, stock limits, and applicable law.
IPAR reserves the right to correct pricing errors, refuse or cancel orders placed at incorrect prices, and limit or withdraw promotions at any time.
You are responsible for taxes applicable to your purchases or participation, except to the extent IPAR is legally required to collect and remit them.
11. Orders and Acceptance
An order submitted through IPAR Services is an offer by you to purchase the products or services identified in that order.
IPAR may accept, reject, limit, delay, or cancel an order for reasons including, without limitation:
- product unavailability;
- quantity limitations;
- suspected fraud or abuse;
- payment authorization failure;
- pricing or listing errors;
- compliance or legal concerns;
- shipping or territorial restrictions;
- suspected resale, diversion, or policy circumvention.
An order confirmation or order number does not constitute final acceptance if later review reveals a basis for rejection or cancellation.
IPAR may request additional information before completing a transaction.
12. Payment Authorization
By providing payment information and submitting an order, you represent and warrant that:
- You are authorized to use the payment method.
- All payment information is accurate and complete; and
- You authorize IPAR and its designated processors to charge the payment method for the full amount due, including applicable taxes, shipping, and approved optional charges.
IPAR may use third-party payment service providers. Payment processing is subject to the terms and privacy practices of those providers.
IPAR may decline or suspend transactions associated with suspected fraud, excessive chargebacks, or compliance risk.
13. Auto-Order, Subscriptions, and Recurring Transactions
Where IPAR offers auto-order, subscription, replenishment, or recurring billing functionality, those features are voluntary and subject to any additional disclosed terms.
By enrolling in a recurring order program, you authorize recurring charges as disclosed at enrollment until you cancel in accordance with the applicable program terms.
IPAR may modify, suspend, or discontinue subscription or recurring-order programs as permitted by law.
Your participation in such programs does not guarantee product availability, discounts, qualification status, or compensation eligibility unless expressly stated in applicable governing documents.
14. Shipping, Delivery, and Risk of Loss
Shipping and delivery dates are estimates only unless otherwise expressly required by law.
IPAR is not responsible for delays caused by:
- carrier interruptions;
- customs or border delays;
- adverse weather;
- force majeure;
- labor disputes;
- supply shortages;
- government action; or
- events beyond IPAR’s reasonable control.
Risk of loss and title pass as determined by applicable law and the shipping terms of the relevant market.
You are responsible for providing accurate shipping details and for complying with laws governing receipt or import of products.
15. Returns, Refunds, and Cooling-Off Rights
Returns, exchanges, refunds, rescission, and statutory cooling-off rights are governed by the IPAR Return, Refund & Cooling-Off Policy and applicable law.
Where local law provides greater protection than the general IPAR policy, local law prevails.
Returned, cancelled, or refunded orders may result in reversal or adjustment of:
- commissions;
- bonuses;
- rewards;
- volume; and
- qualification calculations,
as applicable under IPAR’s Compensation Plan and related policies.
16. User Content, Submissions, and Reviews
IPAR may permit users to post or submit content, including reviews, comments, testimonials, questions, feedback, photographs, videos, and other materials (“Submissions”).
By submitting content, you represent and warrant that:
- The content is truthful and not misleading.
- You own or control the necessary rights;
- The content does not violate the law or infringe the rights of any third party;
- The content complies with IPAR’s policies, including claims and advertising rules.
Subject to applicable law, you grant IPAR a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, and otherwise exploit such Submissions in any media for lawful business purposes.
IPAR is under no obligation to maintain, publish, or compensate you for Submissions and may remove or refuse content at its discretion.
17. Testimonials and Endorsements
If you submit testimonials, endorsements, reviews, or social content relating to IPAR products or opportunities, such content must comply with:
- IPAR Product Claims & Disclaimer Policy;
- IPAR Income & Lifestyle Claims Policy
- IPAR Advertising & Social Media Policy; and
- applicable advertising and endorsement laws.
Testimonials may not imply typical or guaranteed results, and disclaimers do not cure otherwise prohibited claims.
18. Privacy and Data Protection
Your use of IPAR Services is governed by the IPAR Privacy Policy, which explains how IPAR collects, uses, discloses, stores, protects, and transfers personal data.
By using IPAR Services, you acknowledge the Privacy Policy and agree to the practices described there to the extent permitted by law.
If you are an IBA, Associate, or other participant handling personal data in connection with IPAR, you must comply with the Privacy Policy and all data protection obligations imposed by IPAR and applicable law.
19. Cookies and Similar Technologies
IPAR may use cookies, pixels, SDKs, web beacons, and similar technologies as described in the Privacy Policy and any Cookie Notice or settings tool.
Some cookies are necessary for core functionality. Others may be used for analytics, personalization, security, or marketing, where permitted by law.
You may manage cookies through your browser settings or available preference tools, though disabling cookies may affect functionality.
20. Third-Party Sites, Platforms, and Services
IPAR Services may contain links to third-party websites, apps, social media platforms, payment tools, or other services. Such links are provided for convenience only.
IPAR does not control and is not responsible for:
- third-party content;
- third-party terms;
- privacy or security practices;
- service availability; or
- transactions conducted outside official IPAR channels.
Your use of third-party services is governed by those third parties’ terms and policies and is at your own risk.
21. Electronic Communications
By using IPAR Services, creating an account, placing an order, or enrolling in any IPAR program, you consent to receive electronic communications from IPAR, including by:
- email;
- website notices;
- portal notifications;
- in-app messaging;
- SMS/text where permitted and consented to; and
- other electronic means.
Electronic communications may include:
- order confirmations;
- receipts;
- policy updates;
- service notices;
- security alerts;
- legal notices; and
- required disclosures.
You agree that electronic communications satisfy any legal requirement that such communications be in writing, to the extent permitted by law.
22. Electronic Signatures and Electronic Contracting
By clicking “I Agree,” “Accept,” “Place Order,” or similar buttons, checking required boxes, typing your name, or otherwise completing an electronic process intended to signify assent, you agree that such action constitutes your electronic signature.
You consent to enter into agreements and receive records electronically and acknowledge that your electronic acceptance has the same force and effect as a handwritten signature, to the fullest extent permitted by law.
You are responsible for maintaining the hardware and software necessary to access electronic records.
If you do not consent to electronic contracting, do not use the relevant digital transaction process.
23. No Unsolicited or Misleading Communications
You may not use IPAR Services to send unsolicited commercial communications, spam, misleading outreach, or communications that violate marketing, privacy, or anti-spam laws.
Any electronic promotion relating to IPAR must comply with applicable laws governing:
- sender identification;
- consent where required;
- truthful subject lines and message content;
- unsubscribe and opt-out rights; and
- recordkeeping where applicable.
IPAR may suspend access for misuse of referral links, communication systems, or promotional tools.
24. Service Availability and Interruptions
IPAR does not guarantee uninterrupted or error-free access to the IPAR Services.
IPAR may temporarily suspend, restrict, or modify access for maintenance, upgrades, security concerns, legal compliance, emergency issues, or operational reasons.
IPAR is not liable for interruptions, outages, delays, or failures caused by events beyond its reasonable control.
25. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE IPAR SERVICES, ALL CONTENT, PRODUCTS, SOFTWARE, TOOLS, COMMUNICATIONS, AND MATERIALS MADE AVAILABLE THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
IPAR DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:
- MERCHANTABILITY;
- FITNESS FOR A PARTICULAR PURPOSE;
- TITLE;
- NON-INFRINGEMENT;
- ACCURACY;
- COMPLETENESS;
- RELIABILITY;
- AVAILABILITY; AND
- UNINTERRUPTED OR ERROR-FREE OPERATION.
IPAR DOES NOT WARRANT THAT:
- THE IPAR SERVICES WILL ALWAYS BE AVAILABLE, SECURE, OR FREE OF DEFECTS;
- ERRORS WILL BE CORRECTED;
- CONTENT IS CURRENT OR COMPLETE; OR
- THE IPAR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Some jurisdictions do not allow limitations on implied warranties, so certain disclaimers may not apply to you.
26. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IPAR AND ITS RELATED PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SAVINGS, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO:
- YOUR USE OF OR INABILITY TO USE THE IPAR SERVICES;
- YOUR RELIANCE ON CONTENT OR MATERIALS;
- TRANSACTION DELAYS OR FAILURES;
- UNAUTHORIZED ACCESS TO OR ALTERATION OF DATA;
- THIRD-PARTY SERVICES, LINKS, OR CONTENT;
- SECURITY INCIDENTS NOT RESULTING FROM IPAR’S BREACH OF LEGAL DUTY; OR
- PRODUCTS OR SERVICES TO THE EXTENT SUCH LIMITATION IS ALLOWED BY LAW.
TO THE EXTENT PERMITTED BY LAW, IPAR’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF:
- THE AMOUNT YOU PAID TO IPAR FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM; OR
- US $100.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.
27. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless IPAR and its affiliates, officers, directors, employees, contractors, licensors, and agents from and against any claims, liabilities, losses, judgments, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- your violation of these Terms;
- your violation of law or IPAR policy;
- your misuse of the IPAR Services;
- your Submissions;
- your claims, representations, or promotional statements;
- your infringement or violation of any third-party rights; or
- your fraudulent or unlawful conduct.
28. Suspension and Termination
IPAR may suspend, restrict, disable, or terminate your access to the IPAR Services, with or without notice where permitted by law, for reasons including:
- breach of these Terms;
- suspected fraud or abuse;
- non-payment or chargebacks;
- legal or regulatory requirements;
- security risks;
- repeated policy violations; or
- conduct that harms IPAR, consumers, or other users.
Such action does not limit IPAR’s rights under any other policy, agreement, or applicable law.
29. Governing Law and Dispute Resolution
If you are a participant whose relationship with IPAR is governed by the IPAR Terms & Policies, IBA Agreement, or another role-based agreement, the governing law and dispute resolution provisions in those documents will control for disputes arising from or relating to your role, products, participation, or business relationship with IPAR.
If no other controlling agreement applies, and unless mandatory local law requires otherwise, these Terms shall be governed by the laws of the State of Illinois, United States of America, without regard to conflict-of-law principles.
Subject to mandatory law, you agree that courts of competent jurisdiction located in Illinois shall have jurisdiction over disputes arising out of or relating to these Terms.
Nothing in these Terms limits non-waivable consumer rights under applicable law.
30. Export, Sanctions, and Compliance
You may not use, export, re-export, transfer, or otherwise access any IPAR Services or products in violation of export control, sanctions, customs, or trade laws.
You represent that you are not located in, organized under the laws of, or ordinarily resident in any jurisdiction subject to applicable prohibitions, and that you are not on any prohibited or restricted party list applicable to your use of the IPAR Services.
31. Force Majeure
IPAR shall not be responsible for any failure or delay in performance caused by circumstances beyond its reasonable control, including without limitation:
- natural disasters;
- war;
- terrorism;
- civil unrest;
- strikes or labor shortages;
- utility or telecommunications failures;
- cyberattacks;
- government action; or
- interruptions in transportation or supply.
32. Severability
If any provision of these Terms is found invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or modified to the minimum extent necessary, and the remainder of these Terms shall remain in full force and effect.
33. No Waiver
No failure or delay by IPAR in exercising any right, remedy, or provision under these Terms constitutes a waiver of that right or any other right.
Any waiver must be in writing and signed by an authorized representative of IPAR.
34. Assignment
You may not assign or transfer your rights or obligations under these Terms without IPAR’s prior written consent.
IPAR may assign or transfer these Terms, or any rights under them, to an affiliate, successor, acquirer, or as part of a merger, restructuring, sale of assets, or operation of law.
35. Entire Agreement
These Terms, together with any documents expressly incorporated by reference, constitute the entire agreement between you and IPAR concerning your use of the IPAR Services, except where separate role-based or transaction-specific documents govern additional matters.
36. Contact Information
Questions regarding these Terms or the IPAR Services may be directed to [email protected]
